About Liatto
Liatto is a boutique digital consultancy specializing in e-commerce strategy, performance marketing, and conversion optimization. They work with direct-to-consumer brands to maximize online revenue.
"Our clients are demanding — they want results and they want to see progress. Teamcamp helps us deliver both." — Founder, Liatto
The Challenge: High Client Expectations, Limited Visibility
Liatto's clients expected frequent updates and transparent reporting on campaign performance and project progress. Delivering that level of visibility manually was time-consuming and unsustainable. Project scope creep was a recurring problem, and tracking billable hours accurately across performance-based engagements was a constant headache. The team needed a way to work efficiently while maintaining the high-touch client experience they were known for.
The Solution: Transparency Without the Overhead
Liatto implemented Teamcamp to create a structured, transparent environment for every client engagement. A real-time client portal replaced the weekly status report scramble, giving clients visibility into tasks, timelines, and deliverables at any time. Scope management became easier with clear task and milestone tracking, reducing the friction of scope change conversations. Time tracking and invoicing automation gave the team accurate billing data with minimal administrative effort.
The Results: Stronger Client Relationships, Leaner Operations
With Teamcamp, Liatto strengthened client trust through proactive transparency, reduced project overhead, and improved the accuracy of their billing. The team spent less time on administrative work and more time on the strategic work clients actually paid for.
"We used to dread the monthly billing process. Now it's a few clicks. That alone has been worth it." — Founder, Liatto
The Impact:
Liatto proved that even small, high-touch consultancies can operate with enterprise-level professionalism when they have the right tools. Teamcamp gave them the structure to scale their client relationships without scaling their overhead.